A Urinary Tract Infection (UTI) can be more than just a nuisance; it can be painful, disruptive, and uncomfortable. At Healthcare Pharmacy, we provide expert UTI advice in our Hornchurch pharmacy, helping you get back to feeling like yourself without the wait for a GP appointment. As part of the NHS Pharmacy First scheme, our qualified pharmacists in Hornchurch can now assess and, where clinically appropriate, provide prescription treatment for uncomplicated UTIs in women aged 16 to 64.

You don’t need a referral to access our UTI pharmacy consultation in Hornchurch. When you visit us, you will have a private, confidential conversation with a pharmacist in our consultation room.
Bacterial infections of the urinary tract are referred to as Urinary Tract Infections (UTIs). These include bladder (cystitis), Kidneys or the urethra (urethritis). UTIs can be treated with antibiotics, this decision is made by a healthcare professional following an assessment of the symptoms.
Urinary Tract Infections (UTIs) can have a range of signs and symptoms, these include:
Your pee may also look dark and smell. If you don’t have any other symptoms, this can also happen if you are not drinking enough fluids.
Speak with an experienced pharmacist for personalised healthcare advice based on your medical history and individual requirements.
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Receive professional advice, treatment recommendations and ongoing support from our knowledgeable pharmacy team.

Yes. Under the NHS Pharmacy First service, if you are a woman aged 16 64 and have a confirmed uncomplicated UTI, our pharmacists can supply the necessary antibiotics without you needing to see a GP first. Normal NHS prescription charges apply unless you are exempt.
Most women find that their symptoms begin to improve within 24 to 48 hours of starting antibiotics. It is vital to finish the entire 3 day course, even if you feel better sooner, to ensure the infection is fully cleared.
If you are pregnant and suspect a UTI, you must see your GP or midwife. UTIs in pregnancy require a different clinical pathway and more frequent monitoring to ensure the health of both mother and baby.
If you develop a high fever, nausea, vomiting, or pain in your lower back/sides, the infection may have spread to your kidneys. This is considered a “complicated” UTI and requires urgent medical attention from a GP or an Urgent Care Centre.
Prevention is key. We recommend drinking plenty of fluids, wiping from front to back, emptying your bladder as soon as possible after sex, and wearing cotton underwear. If you suffer from recurrent UTIs (2 in six months or 3 in a year), our pharmacist will refer you to your GP for further investigation.
The information on this page is provided for general guidance only and does not constitute medical advice. It is not a substitute for a consultation with an appropriately qualified healthcare professional. Suitability for any treatment or service will be assessed on an individual basis by our pharmacy team, and outcomes cannot be guaranteed. If you have concerns about your health, please speak to your GP, contact NHS 111, or, in an emergency, call 999.