If you take regular medication, remembering to reorder every month can be a real chore, and running out is stressful. Our hassle-free repeat management service in Hornchurch is designed to take that worry off your hands.
At Healthcare Pharmacy, we help keep track of your regular medicines so they’re ready when you need them, giving you one less thing to think about. Simply contact us or ask in-store to sign up.

A repeat management service means our pharmacy team helps look after the ordering and preparation of your regular, repeat medicines on your behalf. Instead of contacting your GP surgery yourself each time, our team can help manage the process, order your repeats when they’re due (where your GP practice allows), and have them dispensed and ready for you.
Combined with the Electronic Prescription Service (EPS), this makes managing long-term medication far simpler, with fewer paper prescriptions, fewer trips and less chance of running out.
If you have any questions about your repeat prescriptions, please get in touch with our team or visit us in-store.
Speak with an experienced pharmacist for personalised healthcare advice based on your medical history and individual requirements.
Select a time that suits you and book your consultation quickly with our simple online appointment system.
Receive professional advice, treatment recommendations and ongoing support from our knowledgeable pharmacy team.
To get started, nominate Healthcare Pharmacy as your chosen pharmacy for the Electronic Prescription Service (EPS). You can do this via our nomination form, by asking our team in-store, or through your GP surgery. Once you’re set up, we can help manage your repeats for you.
Where your GP practice allows, our team can request your repeat prescriptions on your behalf when they’re due. Some surgeries prefer patients to order directly, so we’ll always confirm the best approach for your practice and keep you informed.
Yes. Our repeat management service works seamlessly with our medicine delivery service in Hornchurch, so your regular medicines can be prepared and delivered to your door where this is available. Contact our team to check delivery availability for your address.
If your GP changes your medication or dosage, the updated prescription is sent to us electronically. Our pharmacist will check the changes and, where helpful, talk you through anything new so you always know how to take your medicines correctly.
The repeat management service itself is provided as part of our commitment to convenient local care. You’ll still pay the standard NHS prescription charge for your medicines unless you’re eligible for free prescriptions. Please ask our team if you’d like more information.
The information on this page is provided for general guidance only and does not constitute medical advice. It is not a substitute for a consultation with an appropriately qualified healthcare professional. Suitability for any service will be assessed on an individual basis by our pharmacy team, and outcomes cannot be guaranteed. Repeat ordering arrangements depend on your GP practice’s policy. If you have concerns about your health, please speak to your GP, contact NHS 111, or, in an emergency, call 999.