New Medicine Service

New Medicine Service at Healthcare Pharmacy in Hornchurch

Starting a new medication can be daunting. The New Medicine Service (NMS) is a free NHS service designed to support you when you start a new medicine for certain conditions. Ask in-store about the New Medicine Service.

What is the New Medicine Service?

The New Medicine Service (NMS) is a free NHS service that provides support for people with long-term conditions who are newly prescribed medication. It aims to improve medicine adherence and is initially focused on particular patient groups and conditions.

Benefits of the New Medicine Service

The goal of this service is to improve patient adherence to treatment, thereby reducing medication wastage. It also aims to reduce hospital admissions due to adverse drug reactions by identifying them early in treatment. During your consultations with the pharmacist, you’ll also receive advice on lifestyle interventions that can help manage your condition.

Which Medicines Are Included in This Service?

If you are starting a new medicine for antiplatelet/anticoagulant therapy, asthma/COPD, hypertension, or type 2 diabetes, you might be eligible for the NMS. A member of our team will offer you this service and ask for your written consent to participate.

How Does the Service Work?

Initial Consultation: One of our pharmacists will give you general information about your new medication and the service. They will schedule a follow-up consultation by phone or in person in two weeks.
Follow-Up Consultation: The pharmacist will ask how you’re getting on with your medication, address any issues you’ve encountered, and provide relevant advice and support.
Final Consultation: The pharmacist will arrange a final meeting within one to two weeks to ensure you understand your new treatment and aren’t experiencing any adverse effects.

Next time you start a new medicine, speak to a member of our team to see if you’re eligible for this service.

Book An Appointment

Private Clinical Consultation

Speak with an experienced pharmacist for personalised healthcare advice based on your medical history and individual requirements.

Book an appointment

Select a time that suits you and book your consultation quickly with our simple online appointment system.

Expert Pharmacy Guidance

Receive professional advice, treatment recommendations and ongoing support from our knowledgeable pharmacy team.

Frequently Asked Question

What is the New Medicine Service in Hornchurch ?

The New Medicine Service (NMS) in Hornchurch is a free NHS programme provided by Healthcare Pharmacy to support patients newly prescribed medication for specific long-term conditions. It focuses on helping you understand your treatment and improving medicine adherence from the start.

Which health conditions are covered by this service?

You may be eligible for the new medicine service in Hornchurch if you are starting treatment for asthma, COPD, type 2 diabetes, high blood pressure (hypertension), or if you are on antiplatelet/anticoagulant therapy. Our team will discuss your eligibility when you drop off your prescription.

How does the NMS consultation process work?

The service consists of three stages:

Initial Consultation: A pharmacist provides information about your new medicine.
Follow-up: Scheduled two weeks later to see how you are getting on.
Final Review: A meeting one to two weeks after that to ensure you are comfortable with the treatment and not experiencing side effects.

Is there any cost for the New Medicine Service?

No, the new medicine service in Hornchurch is a completely free NHS service offered at Healthcare Pharmacy. It is designed to reduce medication wastage and prevent hospital admissions by identifying potential issues early in your treatment.

How can I sign up for the service?

Simply speak to a member of our pharmacy team at Healthcare Pharmacy when you are prescribed a new medication for one of the eligible conditions. We will ask for your written consent to participate and schedule your first session at a convenient time.

Professional Disclaimer

The information on this page is provided for general guidance only and does not constitute medical advice. It is not a substitute for a consultation with an appropriately qualified healthcare professional. Suitability for any treatment or service will be assessed on an individual basis by our pharmacy team, and outcomes cannot be guaranteed. If you have concerns about your health, please speak to your GP, contact NHS 111, or, in an emergency, call 999.

New Medicine Service