If you’re travelling to high-altitude destinations, such as Kilimanjaro, Everest Base Camp, Machu Picchu, the Himalayas, or the Andes, you may be at risk of altitude sickness. At Healthcare Pharmacy, we offer private travel health consultations to help you prepare for your trip.
Our experienced healthcare team can assess your travel plans and, where appropriate, discuss preventative medication following a consultation.

Altitude sickness can occur when your body doesn’t receive enough oxygen because you’re ascending to high altitude faster than your body can adjust. Anyone travelling above around 2,500 metres can potentially experience symptoms, regardless of age, fitness level, or previous trekking experience.
It’s advisable to seek professional travel health advice ahead of your departure. A consultation with our team can help you understand how your specific itinerary may affect your body, and what steps you can take to help reduce your risk.
Acetazolamide is a commonly used preventative medicine for acute mountain sickness (AMS). It’s a prescription-only medicine, so it isn’t suitable for everyone and can only be supplied following an appropriate clinical assessment.
Acetazolamide works by altering your blood’s chemical balance, which encourages faster, deeper breathing and can help increase your blood oxygen levels. Where appropriate, our pharmacists can discuss a private prescription following a consultation, and will explain the dosage and how to take it based on your individual travel plans.
Accessing travel medicines through a GP can sometimes take time, particularly for non-routine travel health needs. As an alternative, our pharmacist-led service offers a consultation where your medical history can be assessed, and a private prescription arranged if considered appropriate, without needing to wait for a GP appointment.
Planning ahead matters when preparing for a high-altitude trip, as some treatments need to be started before your ascent begins. We’d recommend arranging your consultation at least 1 to 2 weeks before you travel. This allows time to understand your treatment plan and, where appropriate, try a test dose at home to check for any side effects before you depart.
Medication is only one part of staying safe at altitude; understanding the warning signs of more serious complications, such as HACE or HAPE, is just as important. Our clinical team can help you plan your dosing schedule around your itinerary and offer practical advice on hydration, pacing, and when it’s important to descend.
Acetazolamide is not suitable for everyone, including some people with a sulfonamide (sulfa) allergy, kidney problems, or certain other medical conditions; this will be discussed during your consultation. Medication does not remove the risk of altitude sickness entirely. If you or a travelling companion experience severe symptoms at altitude, such as confusion, difficulty walking, or breathlessness at rest, you should descend and seek emergency medical help.
Speak with an experienced pharmacist for personalised healthcare advice based on your medical history and individual requirements.
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Yes, following a consultation, our pharmacist can assess your suitability and discuss arranging a private prescription for Diamox (acetazolamide) where appropriate.
Diamox (acetazolamide) may help your body acclimatise to high altitude by encouraging faster breathing, which can raise blood oxygen levels. It’s a commonly used preventative treatment, though it isn’t suitable for everyone.
We’d recommend arranging your consultation at least 1 to 2 weeks before travel, so there’s time for a test dose to check for side effects if appropriate. It’s a good idea to visit our Hornchurch pharmacy as soon as your trip is confirmed.
Possible side effects can include increased urination, tingling in the hands and feet, and an altered taste of carbonated drinks. Our pharmacists will counsel you fully before any medication is dispensed.
This depends on your destination and itinerary. Our travel-trained pharmacist can assess your plans and advise whether preventative treatment may be appropriate for your specific route and altitude profile.
The information on this page is provided for general guidance only and does not constitute medical advice. It is not a substitute for a consultation with an appropriately qualified healthcare professional. Acetazolamide is a prescription-only medicine and will only be considered following a full clinical assessment of suitability; it does not eliminate the risk of altitude sickness. If you have concerns about your health, please speak to your GP, contact NHS 111, or, in an emergency, call 999.